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Old 04-04-2011, 5:23pm   #1
Burnt C6
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Default Southwest new Rapid Rewards program

SUCKS Donkey

If you had earned free flights from the old program and want to use them now the days you can use them are so limited it's pathetic. Under the new program there are no blackout dates or times but you can’t use the old program to fly on most weekends. And if it’s a holiday weekend you better want to get there on Wednesday before and stay till the next Wednesday most of the time. There are a few exceptions but not many. The wife use to be able to fly here on Friday and leave on Sunday using her free trips not any more. I’m pissed
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Old 04-04-2011, 5:25pm   #2
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They had to cut money somewhere to patch their jets up

But yeah, I do hate when companies change their reward programs on you and all the stuff you were saving up for becomes useless
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Old 04-04-2011, 5:25pm   #3
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S'west sucks. Not as bad as the rest, but they still suck. Their website is a major PITA, too.
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Old 04-04-2011, 5:25pm   #4
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Can you at least ask for the planes with the sunroofs?
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Old 04-04-2011, 5:32pm   #5
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Quote:
Originally Posted by NB2K View Post
S'west sucks. Not as bad as the rest, but they still suck. Their website is a major PITA, too.
oh yea when they changed it a few months back it got worse than it was.
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Old 04-04-2011, 5:58pm   #6
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Quote:
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S'west sucks. Not as bad as the rest, but they still suck. Their website is a major PITA, too.
Really? Takes me about 45 seconds to book a round trip.
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Old 04-04-2011, 6:00pm   #7
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My wife told me yesterday she signed me up for that very program. I'm neither shocked nor surprised that it is pretty much useless.
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Old 04-04-2011, 6:05pm   #8
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Quote:
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Really? Takes me about 45 seconds to book a round trip.
The homepage looks like it was designed by a 3 year old. Very busy and cluttered.
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Old 04-04-2011, 6:07pm   #9
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Quote:
Originally Posted by Burnt C6 View Post
oh yea when they changed it a few months back it got worse than it was.
Yep. Didn't recognize a PO Box as a "bill to".

And they are all but holding a gun to your head so you'll use their suckass credit card, a la Paypal.
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Old 04-04-2011, 6:48pm   #10
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I liked it when I first signed up for Rapid Rewards. When you made you reservation online, you had to make 4 round trips, then you got a free flight. 4 trips from Houston to New Orleans, then you get a free trip from Houston to Vegas, or Spokane to visit relatives, or Boston to visit friends.

Yes, the new program stinks.
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Old 04-04-2011, 7:53pm   #11
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I lost all my points under the old program.
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Old 04-04-2011, 7:56pm   #12
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Dumbasses...y'all assumed the "rewards" were for you.

N0obs.
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Old 04-04-2011, 8:07pm   #13
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Where are these seats gonna be located? Did they figure out how to duct tape passengers to the wings?
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