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Old 01-02-2018, 12:44pm   #1
Mike Mercury
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Default Apple will replace old iPhone batteries, regardless of diagnostic test results

Whether or not the battery retains less than 80 percent of its original capacity

https://www.theverge.com/2018/1/2/16...bar-diagnostic



Apple has started offering battery swaps for $29 (a month earlier than promised), after apologizing to customers for slowing older iPhones down as the batteries aged. However, the company did not clarify how it qualified batteries as eligible for the discounted replacement, as the Apple Genius Bar uses a diagnostic test to check whether a battery can retain 80 percent of its original capacity at 500 complete charge cycles. This led to some confusion over the weekend, with some consumers claiming that Apple denied them a battery swap since their devices passed the diagnostic test.

Apple has now confirmed to MacRumors that it would replace batteries on an iPhone 6 or later, regardless of whether or not a diagnostic test shows that the battery retains less than 80 percent of its original capacity. The clarification came after the company reportedly passed along an internal memo regarding the new replacement policy, adding that customers who paid $79 for a battery swap prior to the offer are eligible for a refund in price difference. Though Apple doesn’t consider battery condition in the replacement offer, it’s important to note that it might not replace your battery if it finds other damage to the phone, or if there are third-party components in your device.



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Old 01-02-2018, 1:12pm   #2
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I wonder if they'll replace the battery on my 1st generation iPhone...
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Old 01-02-2018, 1:24pm   #3
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Quote:
Originally Posted by snide View Post
I wonder if they'll replace the battery on my 1st generation iPhone...
The article I read on this the other day when the program was announced said it was for only iPhone 6's or newer. Meaning my 5s is shit out of luck. And actually the battery that phone and my wife's 5s seems to be OK still.
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Old 01-02-2018, 3:33pm   #4
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Brought my S5 Galaxy to Sprint shop, Sunday. Charging issues.

New battery
New center section
New internal foil
New battery receptacle
New front glass
New charger/cord
Cost? $0
Time involved? 45 minutes. (In the door, out the door)

The only part reused from old phone is the plastic back cover.

Apple could learn from this...
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Old 01-02-2018, 10:06pm   #5
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I still have my S5 Galaxy. I've replaced the battery twice. This morning, my charging cover broke off.
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Old 01-02-2018, 10:11pm   #6
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The battery in my 5s finally started to show signs of failure. After 4 solid years, it was time to upgrade.
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Old 01-03-2018, 6:39pm   #7
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My wife still has her 5s she does not want to part with it ... battery life still looks to be good. The performance is still snappy. She uses the heck out of it too.
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Old 01-03-2018, 10:15pm   #8
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That's funny, my Iphone 4s was working great until Saturday, albeit maddeningly slow due to their programming. But it did not like being submerged in a bucket of spent brake fluid.

So now I'm living in the fast lane with a new cheap Motorola Lenovo. Went to Best Buy and found the most geeky looking kid who transferred everything, and did not need to deal with the aggravation and pressure of ATT store.
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