Fcking Dell customer service

[DJ_Critterus]

Trying to get a monitor warranty repaired and Dell doesn't offer chat support for this product. Guess what this ****er doesn't speak english. Tried to give him my email several times for some forms I need to fill out to get this monitor replaced and can't understand a ****ing word he says.

the moment I yell for him to get his manager on the damn phone it's a miracle...habib speaks english that you can understand. I finally get the email and he then asks for the shipping address for the replacement monitor.

**** NO! I'll save myself 45 minutes and add it to the email. If Dell would bring their tech support and customer service back to the states, they'd have a lot more customers.

/rant.

[Raazor]

Dell sucks ass.

We had a rash of Dell laptops with batteries that simply quit holding a charge. We switched to Lenovo Think Pads which are mildly better but zero battery issues.

Roughly 200 or so in service.

[z06psi]

OP = Noob.


I tell Dell to jump. They ask me how high.

[dvarapala]

Originally Posted by DJ_Critterus

If Dell would bring their tech support and customer service back to the states, they'd have a lot more customers.

/rant.

So who is going to be supplying your computer equipment going forward?

Dell - I thought so. DJ is all bark and no bite.

[DJ_Critterus]

Originally Posted by Raazor

Dell sucks ass.

We had a rash of Dell laptops with batteries that simply quit holding a charge. We switched to Lenovo Think Pads which are mildly better but zero battery issues.

Roughly 200 or so in service.

Get this...when I started here we had all apple products running mostly Windows 7 natively. why? Well, long story short our CIO at the time was a shady mother ****er who was also on some Apple Education board of advisers and getting $$$ from it. Complete PIA, so we finally got around to enforcing policies such as if you want Windows 10, you get a Dell. If you want MAC OS, you get a Mac product but have to justify the need. No compelling justification... you get a Dell product with Win10.

I have roughly 2500 computers in service at this campus alone and all but maybe 150 are Dell products which i rarely have issues with until the warranty runs out...and then it's time to replace them anyway due to how our life cycle replacement schedule is set up. Most times, I still don't have any issues.

[z06psi]

Originally Posted by dvarapala

So who is going to be supplying your computer equipment going forward?

Dell - I thought so. DJ is all bark and no bite.

Dell

[z06psi]

Originally Posted by Raazor

Dell sucks ass.

We had a rash of Dell laptops with batteries that simply quit holding a charge. We switched to Lenovo Think Pads which are mildly better but zero battery issues.

Roughly 200 or so in service.

I just bought 2000 Dell 7070 micros with 14000 more to buy.

[Raazor]

Originally Posted by z06psi

I just bought 2000 Dell 7070 micros with 14000 more to buy.

They DO jump when you ask!

[dvarapala]

Originally Posted by z06psi

Dell

[Datawiz]

I have 5-year next day at my house bumper to bumper warranty from Dell on my monster notebook. Yes it was an $8k notebook, so one would expect a nice warranty, but I've had to use it and it was exceptional. Would buy again.

[z06psi]

Originally Posted by Raazor

They DO jump when you ask!

All of those get two 27" monitors, key board, and mice.

Dell loves me.

[Egnalf]

I post from a dell. no issues except my period key hasn't worked in years. also my page down button is missing and my screen is dirty. fuggin thing keeps humming along, I wont do anything to upset it, lol. I have a new one in the box ready to deploy but don't feel like doing the setup.

[JRD77VET]

Originally Posted by Egnalf

I post from a dell. no issues except my period key hasn't worked in years. also my page down button is missing and my screen is dirty. fuggin thing keeps humming along, I wont do anything to upset it, lol. I have a new one in the box ready to deploy but don't feel like doing the setup.

My three PCs and laptop are all Dell's. Refurbished commercial Dells, not the home crap.

[Raazor]

Originally Posted by Egnalf

I post from a dell. no issues except my period key hasn't worked in years. also my page down button is missing and my screen is dirty. fuggin thing keeps humming along, I wont do anything to upset it, lol. I have a new one in the box ready to deploy but don't feel like doing the setup.

pssst.... Eggie...

[snide]

Originally Posted by Egnalf

I post from a dell. no issues except my period key hasn't worked in years. also my page down button is missing and my screen is dirty. fuggin thing keeps humming along, I wont do anything to upset it, lol. I have a new one in the box ready to deploy but don't feel like doing the setup.

That's funny, because in a lot of your posts, it sounds like you're on your period.

[The_Dude]

I got a new motherboard and monitor out of them last year for a three year old laptop, no questions asked. Wife bought the extended warranty. It's the one time one of those actually paid for itself.

[Egnalf]

Originally Posted by snide

That's funny, because in a lot of your posts, it sounds like you're on your period.

that's because you read them as serious and don't get my sarcasm. there is no font for that. I post for my amusement, regardless of how it makes you feel.

[Anjdog2003]

Iron Maiden > Sitting in the front row watching DJ's band > being on a Island for month's with neece and UD > Dell

[higgyburners]

Originally Posted by DJ_Critterus

Trying to get a monitor warranty repaired and Dell doesn't offer chat support for this product. Guess what this ****er doesn't speak english. Tried to give him my email several times for some forms I need to fill out to get this monitor replaced and can't understand a ****ing word he says.

the moment I yell for him to get his manager on the damn phone it's a miracle...habib speaks english that you can understand. I finally get the email and he then asks for the shipping address for the replacement monitor.

**** NO! I'll save myself 45 minutes and add it to the email. If Dell would bring their tech support and customer service back to the states, they'd have a lot more customers.

/rant.

WTF uses chat....I get out my number for the Dell Business adviser and i get The Guy...from Florida. And i didn't have my Palm's Up

Originally Posted by z06psi

OP = Noob.


I tell Dell to jump. They ask me how high.

Same Here...They are all pretty Cool ....when you get into Business Support

[Lakeside49]

I’ve experienced the same complete lack of representative support from Rock Auto! If you have that occasional issue where you positively need to chat or speak to someone, anyone from Rock Auto you are screwed. Robo-auto connectivity, only. Will never buy anything from them again.