Choose your color scheme:
The Vette Barn  
 
Go Back   The Vette Barn > Off Topic/Babes/Other > Off Topic

Off Topic Off Topic - General non-Corvette related discussion.

User Tag List

Reply
 
Share Thread Tools Search this Thread
Old 06-26-2011, 6:31pm   #1
Montehall
A Real Barner
Points: 33,181, Level: 100
Activity: 0%
 
Montehall's Avatar
 
Join Date: Jan 2011
Location: Buffalo, NY
Posts: 5,405
Thanks: 212
Thanked 1,546 Times in 676 Posts
Gameroom Barn Bucks: $89945
Default so does Sears still replace broken Craftsman tools?



son of bitch.
Montehall is offline   Reply With Quote
Old 06-26-2011, 6:34pm   #2
bill_daniels
10cm member
Barn Stall Owner #90125

NCM Supporter '19,'20
Points: 220,019, Level: 100
Activity: 99.4%
 
bill_daniels's Avatar
 
Join Date: Jan 2011
Location: Houston, Tejas, Estados Unidos
Posts: 80,905
Thanks: 36,591
Thanked 41,077 Times in 17,080 Posts
Gameroom Barn Bucks: $2621492
Default

Quote:
Originally Posted by Montehall View Post
son of bitch.
Yes, is nice shiney tool.


Serious answer: Yes, they will replace it, although I have heard they will give you a repaired, used one, if available. I usually only return broken sockets, and always get a brand new replacement.

You might not want to mention the 6 foot cheater pipe you used on that wrench when talking to the Sears guy, though.....
bill_daniels is offline   Reply With Quote
Old 06-26-2011, 6:36pm   #3
Montehall
A Real Barner
Points: 33,181, Level: 100
Activity: 0%
 
Montehall's Avatar
 
Join Date: Jan 2011
Location: Buffalo, NY
Posts: 5,405
Thanks: 212
Thanked 1,546 Times in 676 Posts
Gameroom Barn Bucks: $89945
Default

Quote:
Originally Posted by bill_daniels View Post
You might not want to mention the 6 foot cheater pipe you used on that wrench when talking to the Sears guy, though.....
I didn't... I was loosening a nut on the a/c bracket.
Montehall is offline   Reply With Quote
Old 06-26-2011, 8:05pm   #4
69camfrk
Barn Stall Owner #6969
NCM Supporter '11, '12,'17,'20
Points: 69,093, Level: 100
Activity: 8.6%
 
69camfrk's Avatar
 
Join Date: Nov 2009
Location: Somewhere in GA
Posts: 25,087
Thanks: 11,242
Thanked 11,493 Times in 5,018 Posts
Gameroom Barn Bucks: $1071547
Default

I have had some pretty bad luck out of some craftsmen tools in the last several months. I'm on my second 1/2" torque wrench which they will probably not replace, and it's damn sure not like I run a commercial garage out of my home, so it has had limited use. Also, a 3/8 socket wrench with extended arm and adjustable head, the gears are stripped. Other than sockets and regular tools, I may stop buying craftsman. Not nearly as good as years past.
69camfrk is offline   Reply With Quote
Old 06-26-2011, 8:13pm   #5
ZipZap
Barn Stall Owner #55
Island14 Cardio Team
Points: 62,695, Level: 100
Activity: 98.2%
 
ZipZap's Avatar
 
Join Date: Jan 2011
Location: A sympathetic, well-meaning, elderly man with a poor memory
Posts: 14,693
Thanks: 3,737
Thanked 9,153 Times in 4,346 Posts
Gameroom Barn Bucks: $23236
Default

Quote:
Originally Posted by 69camfrk View Post
I have had some pretty bad luck out of some craftsmen tools in the last several months. I'm on my second 1/2" torque wrench which they will probably not replace, and it's damn sure not like I run a commercial garage out of my home, so it has had limited use. Also, a 3/8 socket wrench with extended arm and adjustable head, the gears are stripped. Other than sockets and regular tools, I may stop buying craftsman. Not nearly as good as years past.


Hit and miss these days. Thank god my 1/2 inch torque wrench is hanging in there. I beat the crap out of it on race weekends.
ZipZap is offline   Reply With Quote
Old 06-26-2011, 8:18pm   #6
JRD77VET
Barn Stall Owner #327
NCM Supporter '16,'17,'19,'20
Bantayan Kids '13,'14,'15,'17
GTMS ‘18
Points: 115,532, Level: 100
Activity: 12.2%
 
JRD77VET's Avatar
 
Join Date: Jan 2011
Location: Zionsville,PA
Posts: 49,038
Thanks: 25,747
Thanked 21,856 Times in 8,891 Posts
Gameroom Barn Bucks: $5976008
Default

Quote:
Originally Posted by 69camfrk View Post
....... Also, a 3/8 socket wrench with extended arm and adjustable head, the gears are stripped. ..........
I stripped the gears in mine back in the mid 80s working on my '72 Monte Carlo.

Took it back, laid it on the counter and said "The gears are stripped, I'd like a new one".

The young kid looked at it and asked "Are you sure it's broke?" I pulled my left hand out of my pocket, unwrapped it and showed him the deep gash across the back of my hand.

The color drained from his face and it ran to get another racket.
JRD77VET is offline   Reply With Quote
Old 06-26-2011, 8:27pm   #7
99 pewtercoupe
Barn Stall Owner #74
Barn Raising II

Bantayan Kids '13,'17
Points: 94,499, Level: 100
Activity: 7.9%
 
99 pewtercoupe's Avatar
 
Join Date: Jan 2011
Location: On an island somewhere
Posts: 23,634
Thanks: 3,824
Thanked 14,816 Times in 6,546 Posts
Gameroom Barn Bucks: $10393746
Default

When I was in college in the 70s I worked for Sears. At that time it was 100% replace or refund. It was amazing how many tools sold on Friday were returned Monday as "defective" for a refund. Just saying
99 pewtercoupe is online now   Reply With Quote
Old 06-26-2011, 8:51pm   #8
ConstantChange
A Real Barner
Points: 25,212, Level: 100
Activity: 0%
 
ConstantChange's Avatar
 
Join Date: Feb 2011
Location: Oklahoma
Posts: 4,212
Thanks: 472
Thanked 1,119 Times in 685 Posts
Gameroom Barn Bucks: $2117903
Default

Quote:
Originally Posted by bill_daniels View Post
Serious answer: Yes, they will replace it, although I have heard they will give you a repaired, used one, if available.
That's why I always find the replacement part I need first before talking to the person at the counter. Show them the part that's broken and show them the part you're taking to replace it. Usually they say no problem and that's the end of it.
ConstantChange is offline   Reply With Quote
Old 06-26-2011, 8:54pm   #9
ConstantChange
A Real Barner
Points: 25,212, Level: 100
Activity: 0%
 
ConstantChange's Avatar
 
Join Date: Feb 2011
Location: Oklahoma
Posts: 4,212
Thanks: 472
Thanked 1,119 Times in 685 Posts
Gameroom Barn Bucks: $2117903
Default

Quote:
Originally Posted by 99 pewtercoupe View Post
When I was in college in the 70s I worked for Sears. At that time it was 100% replace or refund. It was amazing how many tools sold on Friday were returned Monday as "defective" for a refund. Just saying
That's like chicks that "buy" a nice dress for a party, keep the tags on it, and return it the next day. 100% bullshit IMO. They aren't in the rental business.
ConstantChange is offline   Reply With Quote
The Following User Says Thank You to ConstantChange For This Useful Post:
Old 06-26-2011, 8:55pm   #10
LATB
A Real Barner
Points: 121,755, Level: 100
Activity: 99.3%
 
LATB's Avatar
 
Join Date: Jan 2011
Location: Green Acres is the place to be...
Posts: 36,875
Thanks: 6,235
Thanked 22,936 Times in 10,397 Posts
Gameroom Barn Bucks: $8122190
Default

Quote:
Originally Posted by ConstantChange View Post
That's like chicks that "buy" a nice dress for a party, keep the tags on it, and return it the next day. 100% bullshit IMO. They aren't in the rental business.
actually, some chicks are:

Backpage.com
LATB is online now   Reply With Quote
Old 06-26-2011, 9:30pm   #11
Mrs. Colleen
A Real Barner
Points: 6,318, Level: 54
Activity: 0%
 
Mrs. Colleen's Avatar
 
Join Date: Nov 2009
Location: Goleta, Ca
Posts: 1,018
Thanks: 16
Thanked 244 Times in 122 Posts
Gameroom Barn Bucks: $4340
Default

Quote:
Originally Posted by bill_daniels View Post
Yes, is nice shiney tool.


Serious answer: Yes, they will replace it, although I have heard they will give you a repaired, used one, if available. I usually only return broken sockets, and always get a brand new replacement.

You might not want to mention the 6 foot cheater pipe you used on that wrench when talking to the Sears guy, though.....
Mark just broke a ratchet and took it back to Sears. They pulled out their draw of refurbished ones to see what they could give him. He ended up with a nicer one that the one he broke because it was what they had.
Mrs. Colleen is offline   Reply With Quote
Old 06-26-2011, 9:30pm   #12
Uncle Pervey
Barn Stall Owner #762
NCM Supporter '11
Points: 9,647, Level: 67
Activity: 0%
 
Uncle Pervey's Avatar
 
Join Date: Jan 2011
Location: Dark Side of the Moon
Posts: 3,878
Thanks: 677
Thanked 455 Times in 307 Posts
Gameroom Barn Bucks: $191989
Default

Quote:
Originally Posted by ConstantChange View Post
That's like chicks that "buy" a nice dress for a party, keep the tags on it, and return it the next day. 100% bullshit IMO. They aren't in the rental business.
My wife ordered a leather jacket from VS, it showed up and she put it on for the first time. She said it smelled like cigarette smoke. She stuck her hand in the pocket and pulled out a bic and a pack of Virginia Slims. The other pocket had a woman's New Jersey drivers license.
She called them and raised hell about it, they sent her another jacket and some coupons for free shit. She sent the jacket, cigarettes and lighter back to VS.
Uncle Pervey is offline   Reply With Quote
Old 06-26-2011, 9:36pm   #13
Mrs. Colleen
A Real Barner
Points: 6,318, Level: 54
Activity: 0%
 
Mrs. Colleen's Avatar
 
Join Date: Nov 2009
Location: Goleta, Ca
Posts: 1,018
Thanks: 16
Thanked 244 Times in 122 Posts
Gameroom Barn Bucks: $4340
Default

Quote:
Originally Posted by ConstantChange View Post
That's like chicks that "buy" a nice dress for a party, keep the tags on it, and return it the next day. 100% bullshit IMO. They aren't in the rental business.
Some companies have started putting bright red tags on the outside of dresses that read "DRESS CANNOT BE RETURNED IF THIS TAG IS REMOVED." No more rentals.
Mrs. Colleen is offline   Reply With Quote
Old 06-26-2011, 9:36pm   #14
Mrs. Colleen
A Real Barner
Points: 6,318, Level: 54
Activity: 0%
 
Mrs. Colleen's Avatar
 
Join Date: Nov 2009
Location: Goleta, Ca
Posts: 1,018
Thanks: 16
Thanked 244 Times in 122 Posts
Gameroom Barn Bucks: $4340
Default

Quote:
Originally Posted by Uncle Pervey View Post
My wife ordered a leather jacket from VS, it showed up and she put it on for the first time. She said it smelled like cigarette smoke. She stuck her hand in the pocket and pulled out a bic and a pack of Virginia Slims. The other pocket had a woman's New Jersey drivers license.
She called them and raised hell about it, they sent her another jacket and some coupons for free shit. She sent the jacket, cigarettes and lighter back to VS.
DAMN! I would be pissed too...but that is hilarious!
Mrs. Colleen is offline   Reply With Quote
Old 06-26-2011, 9:38pm   #15
99 pewtercoupe
Barn Stall Owner #74
Barn Raising II

Bantayan Kids '13,'17
Points: 94,499, Level: 100
Activity: 7.9%
 
99 pewtercoupe's Avatar
 
Join Date: Jan 2011
Location: On an island somewhere
Posts: 23,634
Thanks: 3,824
Thanked 14,816 Times in 6,546 Posts
Gameroom Barn Bucks: $10393746
Default

Quote:
Originally Posted by Mrs. Colleen View Post
DAMN! I would be pissed too...but that is hilarious!
99 pewtercoupe is online now   Reply With Quote
Old 06-27-2011, 7:49am   #16
Mike Mercury
Chief Meat Gazer
Charter Member
Barn Stall Owner #98
Barn Raising II,III,IV
Points: 157,577, Level: 100
Activity: 20.9%
 
Mike Mercury's Avatar
 
Join Date: Oct 2009
Location: Ohio
Posts: 50,746
Thanks: 23,247
Thanked 33,735 Times in 12,291 Posts
Gameroom Barn Bucks: $5135124
Default

a couple of notes....

Sears will try to repair your broken ratchet first, and/or hand you a rebuilt used one. Lately, I've heard that just being handed a brand new one won't work out unless you cause a BIG STINK in front of everyone.
Suggestion; ask them to repair the one you brought in. Most Sears stores carry replacement parts; and will repair the ratchet while you wait.

Also, the Craftsman warranty does not cover commercial users. Personal use... OK; business use... not-OK.

Years ago I went to Sears on lunck break to return two broken sockets. The register dude saw the company name on my shirt and wanted to know who the sockets belonged to. I said they were mine -personal- but he didn't believe me at the start. It took some convincing... but I finally got them replaced.


Quote:
Originally Posted by from a tool forum
I had a lady at Sears Corporate office in Chicago tell me that since I own my own "commercial" buisiness none of my Craftsman tools are warranted at all, past 90 days. By the way, this is supposed to apply to Farming and Racing as well.

Last edited by Mike Mercury; 06-27-2011 at 8:20am.
Mike Mercury is offline   Reply With Quote
Old 06-27-2011, 8:56am   #17
vetteman9368
Barn Raising III
Points: 20,308, Level: 98
Activity: 1.8%
 
vetteman9368's Avatar
 
Join Date: Jan 2011
Posts: 7,515
Thanks: 3,105
Thanked 2,179 Times in 966 Posts
Gameroom Barn Bucks: $1120967
Default

I told this story at the other place a while back but I will rehash it here.

A few years back i bought a 1/2 click type torque wrench, the one where the number appears behind a little window (one of the more expensive ones, but not the digital). Well after a few days of using it (was building an engine), a piece of trash INSIDE the handle got lodged where you couldn't see the torque value through the little window. Took it back, about 3 weeks after the original purchase, and exchanged it, no problems.

Fast forward almost a year, and the same exact thing has happened to the new torque wrench. I go back to sears, with both my original receipt and the one for the exchange. Its is one year and one week since the original purchase, less than a year since the exchange. The dude at the register says that since it is over a year since the original purchase, they will not warranty it. I showed him what was wrong with the wrench, and he agreed that it was obviously a defect/quality control issue, but said that he couldn't do anything. Called over the dept manager who said the same thing. I asked for the store manager and after basically telling the dept manager that I had all afternoon to wait, he went and got him. After about 30 minutes of back and forth with the gen mgr he finally gave me one of their lowest grade click torque wrenches. and told me " I'm giving you this for customer satisfaction, but this one has no warranty". I asked him if it would be covered if I bent it in half around an idiot's head...............I was then asked to leave the store. I told him that I would never, under any circumstance set foot in a Sears again, and neither me or my dad have ( and we used to spend several thousand a year on tools there, both business and personal/racing).

I have since started buying the lifetime warranty Kobalt tools at Lowe's. The quality seems to be just as good, a Lowe's is easier to find when I am out of town racing, and Lowe's seems to have a much lower chance of filing bankruptcy.
vetteman9368 is offline   Reply With Quote
Old 06-27-2011, 9:43am   #18
NB2K
A Real Barner
Points: 18,563, Level: 94
Activity: 1.6%
 
NB2K's Avatar
 
Join Date: Jan 2011
Location: Right here.
Posts: 5,526
Thanks: 559
Thanked 757 Times in 547 Posts
Gameroom Barn Bucks: $1545413
Default

Craftsman is junk now, I don't care what AJ says.
NB2K is offline   Reply With Quote
Reply

The Vette Barn > Off Topic/Babes/Other > Off Topic


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 6:16am.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
User Alert System provided by Advanced User Tagging (Pro) - vBulletin Mods & Addons Copyright © 2024 DragonByte Technologies Ltd.
Copyright © 2009 - 2024 The Vette Barn


Support the Barn:
 
Download the Mobile App;
 
Follow us on Facebook:

Become a Stall Owner

 

Apple iOS App        Google Android App

 

Visit our Facebook page