Can New Car Dealer be Honest

[donuts]

Can a new car dealer be profitable and truly take care of their customers rather than butt****ingbthem at every turn?

What if they didn’t offer warranty scams and actually gave every buyer THE true interest rate their buyers credit deserved, respected their time by making the transaction as fast as possible. Actually trying to fix the problem with a car and not slitting cv boots and such to build up the service ticket .

[LATB]

Dealer tried to screw this couple to the tune if 12 grand.

YouTube (Short URL)

YouTube (Short URL)

[donuts]

I mentioned car dealers but new Rv dealers definitely fit into this discussion as well

[Aerovette]

Dealers sell money as much as they sell cars. Bad interest rates are PROFIT.

[DJ_Critterus]

Originally Posted by Aerovette

Dealers sell money as much as they sell cars. Bad interest rates are PROFIT.

Taht is...if you unlock the gates long enough for people to get onto the lot

[Aerovette]

Originally Posted by DJ_Critterus

Taht is...if you unlock the gates long enough for people to get onto the lot

Once you make your 40 bucks for the week, why break your neck?

[LATB]

Originally Posted by donuts

I mentioned car dealers but new Rv dealers definitely fit into this discussion as well

The YouTube videos I posted are actually about his truck. He was having a fuel issue and the dealer said he needed a whole new fuel system because there were metal shavings in the fuel filter. To the tune of 8-12 grand.
The truck owner had changed the fuel filter himself twice and no metal.
Independent shop found the problem was the fuel pump inside the tank. Cost was about 2K. ****ing dealer really tried to screw these people.

[donuts]

Originally Posted by LATB

The YouTube videos I posted are actually about his truck. He was having a fuel issue and the dealer said he needed a whole new fuel system because there were metal shavings in the fuel filter. To the tune of 8-12 grand.
The truck owner had changed the fuel filter himself twice and no metal.
Independent shop found the problem was the fuel pump inside the tank. Cost was about 2K. ****ing dealer really tried to screw these people.

Yes I watched the videos . So, could that Ford dealer still make money without ****ing people over ?

That dealer sacrificed a $2000 job for a $12,000 home run ., wondering if that service manager even blinks at that thought.

[donuts]

The level of trust that the public puts into these dealers is huge. They know that 90% of folk have no idea what’s wrong with the vehicle nor could they find out.

[LATB]

Originally Posted by donuts

Yes I watched the videos . So, could that Ford dealer still make money without ****ing people over ?

That dealer sacrificed a $2000 job for a $12,000 home run ., wondering if that service manager even blinks at that thought.

My guess is that the dealership management and the service manager doesn’t give a chit.

[Capt. Shark]

Originally Posted by LATB

My guess is that the dealership management and the service manager doesn’t give a chit.

they've already moved on to the next patsy

[Mick]

I don't know about car dealers, but I rented my living space for more than a decade before I managed to buy my first house, as did my wife. We found that EVERY ONE of our landlords were total assholes, and went WAY out of their way to **** us over to the maximum at every turn. So, once I started having some money to invest (years after I bought my first house), I wanted to invest in rental real estate, not only to get a good return on my money, but also to find out if a landlord COULD make a decent return WITHOUT being a total asshole.

After 15 years as a landlord, I found out that the answer is "yes", but there are folks out there that go WAY out of their way to make it really hard, so that the return is definitely NOT worth the hassle. I'll never be a landlord again.

I'm guessing car dealers are more or less the same way, the ones who succeed long-term are the ones who can screw you over eight ways from Sunday, and sleep like a baby at night, just like the landlords I used to deal with.

[donuts]

In our rational minds we can see that being honest and telling that couple all you need is a $2000 fuel pump and rinse and repeat with your service approach and actually build a respectable store that people can trust. But some dealers just swing for the fences and take their odds and hope there’s enough ignorant folk to keep the lights on

[roadpilot]

Yes you can find a good dealer. I have in the past. The biggest problem
is the customer. If the customer does not like the transaction, he should
walk out the door and not be enticed back by BS. I have found the car I wanted but the salesman was so bad that I have walked. You can always find a better
car and deal. A dealer knows who will walk by the way you handle yourself
at the dealership.

[Bruze]

Originally Posted by donuts

Can a new car dealer be profitable and truly take care of their customers rather than butt****ingbthem at every turn?

What if they didn’t offer warranty scams and actually gave every buyer THE true interest rate their buyers credit deserved, respected their time by making the transaction as fast as possible. Actually trying to fix the problem with a car and not slitting cv boots and such to build up the service ticket .

From screwing with dealers since the late '60s, here is how I see it.

It seems the individual salesman is what should be focused on. I've had some really great ones, not pushy, easy-going, easy to bargain with. And then there are the assholes that give that dealer a bad name. I never return to those dealers again, just because of that one sleazy salesman.

But if the salesman I dealt with is decent, I'll go back to that dealer again for a new vehicle and may or may not like it depending on which salesman I get (there's always been a big turnover in sales jobs so you'll rarely get the same one a few years later).

However, I've never EVER gone back to any dealer for service (except for warranty work). I had an inside look at dealers as a lot boy in the '60s, and I'm sure things have gotten even worse. Besides, I've always done my own work until modern times, cuz I can't figure cars out now, and don't want to.

Most non-car people have been brainwashed into thinking they MUST go back to the dealer for everything including oil changes, tires, brakes, etc. etc.

A relevant point I just thought of: My HS buddy's older brother told me this in the late '60s (he would have been in his early-mid 20s at the time and was a real gearhead) paraphrased:

"All car dealers are assholes and they all know it. But they don't care, because they know that you'll get pissed at them and won't come back, but there are only so many dealers in the area so you'll end up going back to them at some point."

"There's nothing new under the sun." -- King Solomon

[Frankie the Fink]

Purchasing my Honda was pleasant, low-key experience. My local Toyota dealer (where I bought my Tundra in 2013) went total "old school", Find 'em, F*ck 'em, Forget 'em model with a "hard sell" attitude and gouging for every dime. I walked away from their deal last year because of it.

[Onebadcad]

I trust no one unless I am sleeping with them, and even that takes a while to cement.

[6spdC6]

Originally Posted by Onebadcad

I trust no one unless I am sleeping with them, and even that takes a while to cement.

I would not use cement, perhaps K-Y!

[RedLS1GTO]

Originally Posted by donuts

What if they didn’t offer warranty scams and actually gave every buyer THE true interest rate their buyers credit deserved...

Skipping everything else, this is an absolute false pretense. Outside of Buy-Here-Pay-Here nonsense, individual dealers have absolutely 0 to do with the interest rate that a customer gets. That is all driven by the financial institution providing the loans. Dealers aren't the ones giving loans. If you don't like the rate, take it up with the bank, not the dealer.

Originally Posted by Aerovette

Dealers sell money as much as they sell cars. Bad interest rates are PROFIT.

Profit... for who?

If your claim is that the dealers are the ones who profit from high rates, I'd love to hear the methodology of how that happens.

[Bruze]

Originally Posted by RedLS1GTO

Skipping everything else, this is an absolute false pretense. Outside of Buy-Here-Pay-Here nonsense, individual dealers have absolutely 0 to do with the interest rate that a customer gets. That is all driven by the financial institution providing the loans. Dealers aren't the ones giving loans. If you don't like the rate, take it up with the bank, not the dealer.

When I bought my C6 ten years ago, I went into my local bank and inquired about the rate on a loan -- it's a great small bank, been with them for 42 years. I know the manager personally, and she said that they cannot match the rate that car dealers offer.

But you have to shop around. Sometimes a credit union gives the best rate.