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Old 06-08-2021, 8:40am   #1
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Apple paid millions after iPhone repair techs posted a customer’s nude photos to Facebook

https://www.theverge.com/2021/6/7/22...ement-pegatron

Apple paid an unknown multimillion-dollar sum to a woman after iPhone repair technicians uploaded nude photos from her phone to Facebook. The Telegraph reported the 2016 payment based on court documents recently tied to Apple’s name, and Apple confirmed the incident in a statement to The Verge.

The case involves an unnamed Oregon college student known as Jane Doe, who sent her iPhone to a major Apple repair contractor called Pegatron Technology Service. While the phone was being repaired at Pegatron’s California facility, two technicians uploaded sexually explicit photos and a video from her phone to her Facebook account. Court documents say the files were uploaded in a way that suggested Doe had posted them herself, and her attorney asked Apple for $5 million in compensation for the resulting emotional distress. The Telegraph says the exact amount of a subsequent agreement wasn’t revealed, but it amounted to a “multimillion-dollar” deal.

Documents say Apple performed an “exhaustive investigation” of the facility, and the two employees responsible for the incident were fired. “We take the privacy and security of our customers’ data extremely seriously and have a number of protocols in place to ensure data is protected throughout the repair process,” an Apple spokesperson said in a statement to The Verge. “When we learned of this egregious violation of our policies at one of our vendors in 2016, we took immediate action and have since continued to strengthen our vendor protocols.”

The incident became public because Pegatron reimbursed Apple for the settlement, then sued its own insurance provider for refusing to cover the payment. Apple pushed successfully for its name to be removed from the filings, and it’s referred to only as a “customer” in the complaint. But its identity was revealed in a newer, unrelated case involving Apple and Pegatron, where attorneys stated that the customer was “clearly Apple.”

Other companies have faced lawsuits after repair technicians invaded customers’ privacy — in 2015, for instance, Best Buy settled a suit claiming Geek Squad members copied a woman’s nude photos from her computer and posted them online. But as The Telegraph notes, Apple has made privacy and security a selling point for the iPhone, arguing against consumer “right to repair” laws that it says would compromise the safety of its authorized repair program.

















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Old 06-08-2021, 8:42am   #2
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I'll need to see all of the evidence before rendering a judgement.
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Old 06-08-2021, 8:49am   #3
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So much for their encryption huh? where are the pics??????
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Old 06-08-2021, 7:17pm   #4
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Not sure why Apple would have coughed up, if it was employees of Pegatron that breached the phone.

Then again, gun manufacturers get sued because people use their products.
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Old 06-08-2021, 7:39pm   #5
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Not sure why Apple would have coughed up, if it was employees of Pegatron that breached the phone.

Then again, gun manufacturers get sued because people use their products.
It sounded like the girl sent her phone to Apple and they contracted the repair to Pegatron.
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Old 06-08-2021, 8:07pm   #6
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It sounded like the girl sent her phone to Apple and they contracted the repair to Pegatron.
Plausible.
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Old 06-08-2021, 8:34pm   #7
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Not sure why Apple would have coughed up, if it was employees of Pegatron that breached the phone.

Then again, gun manufacturers get sued because people use their products.
Apple is well known for trying to control the repair market. They won't sell parts to independent repair guys....they do their best to FORCE customers to use their chosen repair folks, so given that, I don't think it's unreasonable to hit Apple for damages. Hell, that woman probably would have rather had her phone fixed cheaper at a true independent repair shop.

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Old 06-08-2021, 9:03pm   #8
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Yuck - I’ll bet she has a nose ring and a bunch of tats.
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Old 06-09-2021, 7:12am   #9
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Originally Posted by bill_daniels View Post
that woman probably would have rather had her phone fixed cheaper at a true independent repair shop.

point.
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Old 06-10-2021, 10:19am   #10
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State Trooper admits he texted nude images of drunk driving suspect from her phone to himself

The driver of a crashed vehicle had just been detained on suspicion of drunk driving when a Minnesota state trooper asked the woman to hand over her cellphone. While the 25-year-old was checked out by paramedics, the trooper scrolled through nude photos of the woman stored on the phone, three of which he sent to himself via text message. He then deleted the texts, thinking he'd covered his tracks, per the Washington Post. In fact, he hadn't. That same day, the woman's boyfriend saw the messages on her MacBook, which was connected to her iCloud account. He called the unknown number, and according to prosecutors, Albert Kuehne picked up, per KSTP. Kuehne, who was placed on administrative leave weeks after the March 2020 incident and fired in October, pleaded guilty to misdemeanor nonconsensual dissemination of private sexual images on Tuesday.

The plea deal meant he avoided the possibility of a felony conviction, as the 37-year-old was initially charged with two felony counts of harassment with bias, due to the victim being a woman. The driver had contacted a lawyer, who reported the incident to law enforcement. An investigation turned up video from inside his patrol car, showing Kuehne alone with the woman's phone at the exact time the text messages were sent. State Patrol Chief Col. Matt Langer denounced the "reprehensible" conduct when charges were announced last year. Kuehne had previously been placed on paid administrative leave following a 2018 police chase in a residential neighborhood, which ended with the speeding driver striking three young children on a playground, all of whom survived, per the Post. He will face sentencing Monday, per the Minneapolis Star Tribune.

https://www.newser.com/story/307220/...ss_world_login

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