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Old 11-25-2021, 1:15pm   #1
Rodnok1
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Default Samsung tv issue

Trying to help from afar.
Turned tv on yesterday and this is issue.
Tv is I'd say 5 years old maybe 6.
Any ideas what board I need to order for him to fix.
Model UN60JU6500FXZA
I seem to recall replacing a board few years back but not there to look.
New tv out of the question right now so any help appreciated.

Tv was unplugged overnight and different inputs tried. Eliminated the easy stuff already.
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Old 11-25-2021, 1:21pm   #2
DAB
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groovy man.....
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Old 11-25-2021, 1:22pm   #3
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It’s broken. YW.
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Old 11-25-2021, 1:29pm   #4
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Is there an audio problem? I can't see what's wrong. Looks just like my TV.





https://www.ifixit.com/Answers/View/...+turned+purple
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Old 11-25-2021, 3:17pm   #5
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My first generation LED Samsung just started displaying rows of horizontal lines[left to right Maddy] last night!
Now all off a sudden they've disappeared! A Thanksgiving miracle!
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Old 11-25-2021, 3:19pm   #6
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Quote:
Originally Posted by Steve_R View Post
It’s broken. YW.
Is that what you tell them out in the field when their reactor ain't workin right? I bet you have a stellar rep in your career field!
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Old 11-25-2021, 5:31pm   #7
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Tell him to stop dropping acid.

YW
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Old 11-25-2021, 7:03pm   #8
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Quote:
Originally Posted by DAB View Post
groovy man.....
Yea baby, the acid is just kicking in...
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Old 11-25-2021, 7:09pm   #9
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If I remember correctly something similar happened to me and I unplugged the TV from everything and let it sit awhile, which fixed the issue. I figured it a temporary bad signal from the cable company.

Could someone maybe have gotten into the picture settings menu and selected some odd scan rate or mode or something?
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Old 11-25-2021, 7:11pm   #10
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Quote:
Originally Posted by Louie Detroit View Post
If I remember correctly something similar happened to me and I unplugged the TV from everything and let it sit awhile, which fixed the issue. I figured it a temporary bad signal from the cable company.

Could someone maybe have gotten into the picture settings menu and selected some odd scan rate or mode or something?
He unplugged the tv overnight hoping for it to reset something. It worked yesterday when he left and when got up later it was doing this, lives alone.
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Old 11-25-2021, 7:22pm   #11
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Quote:
Originally Posted by Rodnok1 View Post
He unplugged the tv overnight hoping for it to reset something. It worked yesterday when he left for chemo and when got up later it was doing this, lives alone.
Not just the power cable, but any cable connected to the TV, have him replace any cables if possible. This looks like a good start for Samsung TV troubleshooting.

https://www.samsung.com/us/support/t...g/TSG01202526/
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Old 11-25-2021, 7:26pm   #12
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Quote:
Originally Posted by Hardluck View Post
Is that what you tell them out in the field when their reactor ain't workin right? I bet you have a stellar rep in your career field!
Yup. If that doesn’t work I tell ‘em this:

Quote:
Originally Posted by dvarapala View Post
Tell him to stop dropping acid.

YW
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Old 11-25-2021, 9:25pm   #13
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Ask @mrvette. He used to repair TVs eons ago.
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Old 11-25-2021, 9:40pm   #14
04 commemorative
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It's probably the mother board,ask me how I know.
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Old 11-25-2021, 9:59pm   #15
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Quote:
Originally Posted by Hardluck View Post
My first generation LED Samsung just started displaying rows of horizontal lines[left to right Maddy] last night!
Now all off a sudden they've disappeared! A Thanksgiving miracle!
Mine displays vertical lines, and it's intermittent. Most of the time it will clear after a few minutes.
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Old 11-25-2021, 10:00pm   #16
Rodnok1
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Quote:
Originally Posted by 04 commemorative View Post
It's probably the mother board,ask me how I know.
Ok I'll bite.. Did you have same picture/color issues or different issues?
Thanks
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Old 11-25-2021, 10:03pm   #17
04 commemorative
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yes, with a Samsung
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Old 11-29-2021, 7:59pm   #18
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Well he was finally feeling well enough to mess with the tv today. Regular broadcast tv works just th e firestick wouldn't, but it worked on a different tv (lower res i believe) and a different firestick works on big tv in question. So seems the firestick taking a dump not the tv thank god. He said it was super hot so figure it's going out.
Thanks for yer help.
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Old 11-29-2021, 8:19pm   #19
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Quote:
Originally Posted by Rodnok1 View Post
Well he was finally feeling well enough to mess with the tv today. Regular broadcast tv works just th e firestick wouldn't, but it worked on a different tv (lower res i believe) and a different firestick works on big tv in question. So seems the firestick taking a dump not the tv thank god. He said it was super hot so figure it's going out.
Thanks for yer help.
Glad it all worked out!
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Old 11-30-2021, 4:53pm   #20
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