Quote:
Originally Posted by sasnglass77
Exactly! My family (since the 1990's) have you used this vet hospital. So it isn't like we were new clients. And when a pet owner calls and says, "my dog has liquid poop pouring out..." You do not say we can't see your dog until some 8 days out.
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I agree that is unreasonable. You don't build client loyalty that way. That's exactly why my wife had to stop taking new clients for a while. Once she hires a reliable person to fill in, she'll start taking them again.