I purchased a pair of Maelstrom boots when they were on sale black friday. I started wearing them in March. In the middle of April, I had a problem with the side zipper after wearing them about 6 weeks.
I sent pictures of the broken side zipper and they are sending me a brand new pair and they are scheduled for delivery on Monday. GREAT customer service.
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Two years ago, I purchased a pair of New Balance work shoes. the soles split after 6 weeks. Basically New Balance told me "tough shit" and wouldn't stand behind their product.
I haven't purchased any more NB products and will NOT.
New balance can go choke on a bag of dicks
