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Old 08-11-2017, 01:00pm   #2
m and t's77
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Once the warranty is up,my vehicles never go back to the dealer.
It took the GMC dealer three tries to get my cracked glass on my outside mirror fixed.Attempt #1 they cut a piece of glass and double side taped it.That lasted maybe a week until it fell off.#2 they finally installed a complete mirror assembly but the stupid lazy dumbass tech tied to cheat and not spend 5 minutes taken the door panel off to properly install the mirror.
I go to pick up the truck and find the panel cracked in half.To say I was livid would be an understatement.Went back inside and got the service manager.Gave him an earful and went back for my last time to get a new panel with the tech who broke it not to touch my truck.
My personal opinion,domestics suck for service.You get herded and treated like cattle,go over everything before you leave the grounds.
Japs are slightly better,you have a problem and can't get it resolved you call HQ whine alittle they will put forth an effort to help you.
High end like BMW is great,free loaner even for an oil change,wash and vac...etc.All services are free until 40k on the wife's car.Just need to pay for gas and tires.
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