[Bill]

Originally Posted by DAB

do you one better:

several years ago, Mrs. DAB's mom passed away, and her dad has passed away about 15 years prior to that. but her mom had never bothered to get a credit card in her name, just left it in her now passed away husband's name. bought things, made payments, Visa didn't seem to care.

Mrs. DAB goes to clean things up, settle accounts, and calls Visa to cancel the credit card. "well, we are sad to hear about your father's passing, but we still need to talk to the account holder before we cancel the credit card"

are you not listening, the account holder (dad) passed away about 15 years ago, and now the only remaining user (mom) has passed away too.

"well, we really need to talk to your dad"

good luck, you'll find him at the cemetery, he's not going anywhere.

Mrs. DAB paid the last bill, cut up the card, and forgot about it.

You have to send them a death certificate.