I'm pretty sure the dealership isn't happy about putting people through that crap either.
I work the counter at the local golf course. We have a table in front of the counter and plexiglass barriers attached to the desk. And masks. We do not accept payments in cash. Every last one of us hates it. However, if we don't follow the rules, Fort Worth Code Compliance could come in and shut us down.
I don't blame you for the frustration, but it's the current climate we live in.