We have a friend in a nursing home. We bought her a replacement laptop about 2 months ago. The one she had suffered from being dropped from her bed (multiple times....).
She is not mobile and in bed almost 24 hours a day.
She has now dropped the new laptop ("I've only dropped it two or three times")
and killed the keyboard.
This one is a Toshiba C55-A5190 with Windows 8.
The keyboard is now fubared. It works when you first boot up and allows you to enter the password via the keyboard. From that point on it is not functional. Caps Lock light does not respond, Enter = nada.
I've deleted the device and rebooted. Works for the password entry then the keyboard shuts down.
I've deleted the keyboard, re-installed the drivers, still nada. Same behavior each time. It works for entry of the password then quits.
Any ideas?