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Old 09-11-2018, 8:12pm   #3
Datawiz
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Quote:
Originally Posted by JRD77VET View Post
Not all service providers understand that a little extra "bending" can greatly benefit all involved. They keep you as a customer and they get a nice chunk of the travel allotment. If they do their job well ( which I would expect ), you will be telling other folks who do similar stays that "brand X" took good care of you.

An added bonus is the chef gets to use you as a "guinea pig" for different possible menu items too.
I understand that money talks....but when dealing with national chains, that doesn't always mean anything. This property embraces that. I even felt it when I was there all last week. Just that extra notch above every other hotel I stay at. They landed a whale because they did everything right. Good for them and great for me.
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