Brain Surgery is less complicated than replacing a phone under warranty
My cell phone crashed on Tuesday at 5 PM.
My cell phone is with TM, for 10 years, with 12 lines.
My cell phone is under warranty for replacement for any reason with $50 co-pay.
I have worked on replacing it since Tuesday, four visits to TM store, at least 20 phone calls, 6+ hours on the phone, my account rep has yet to return three left voice messages.
TM sucks, very good at getting paid every month, but they SUCK ARSE for customer service.
My predicition is I will have a replacement phone by next Christmas,,,
|