Quote:
Originally Posted by snide
Note that I did not yell or curse, I just left.
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You were not an asshole. Abrupt perhaps but so be it. Since you asked the question it sounds like you may have doubts about how you handled it. I've done similar things and have regretted it. What you might think about doing is calling them for another appointment and tell them why you left and how best to overcome the obstacle from the first time.
Service writers have to deal with pissed-off customers every day so I doubt they considered you an asshole. Believe it or not.....