Quote:
Originally Posted by donuts
If you know that there’s a lot of equity in the trade do you offer as much as you could up front ? I’ve been told no
|
Not a great answer, but an honest one: It depends on the customer. Many customers know what their car is worth, either from other dealers or someone they know who has access to the auction numbers. It was rare where we could hold back on the trade money but it did happen on occasion. Most times we had to over allow because they were upside down on the trade. I would sometimes show the customer the auction numbers online to get them back to reality if they thought their trade was worth more.