wicked_c6 |
04-20-2011 12:29pm |
Do companies know how to ship anymore
Every year for the 4th of July we do a large fireworks display at our lakehouse. 3" mortar tubes, 500 gram cakes, that kinda stuff. This year instead of burning my thumbs off and scrambling to safety like a little girl I decided to order a 20 cue wireless detonating device. Basically I can wire up 20 fireworks and once and sit on my deck and lighting off fireworks (this way I don't have to worry about spilling my beer :) )
So the device is $400 and the firing fuses about $60 for 100. Cool considering we light off about 100 or so different fireworks.
I get the package from this company (mortar tubes online) today - shipped via USPS (first worry) - open the package and pull out the boxes. Pulling the boxes inside out the box is packed with brawny towels and crumpled up newspapers. Boxes look like they'd been humped by a great dane, then sat on by a 400 lbs postal worker then dragged behing the mail truck for 2 miles.
Apparently its a heavy flow day for me. :) But its about the 5th time in the past 4 months I've received a package that was totally fubared.
Here's my email back to the company:
Quote:
Nice packing job on the $400 20 cue rechargeable firing system I ordered on 4/13. Always nice to see you let 12 year old handicapable kids do your packing. One would think that crumpled newspapers, and cottenelle towels should be left to light camp fires and clean up counters. While I commend you and your recycling efforts… might I suggest you package things a bit more professionally? Bubble wrap is all up about $20 for a 100ft roll. The boxes sent looked like they’d been through a warzone – plausible since it was delivered via USPS. I’d be hesitant to order anything further from your online store knowing this is how you ship items.
Appears everything works…but I think you get my complaint.
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btw...the firing system is pretty damn cool. If you have lots of fireworks to setoff (or a significant others car to wireless detonate... I highly recommend it.
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