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View Full Version : ATT Uverse service.....dig this crap.....


mrvette
10-14-2011, 11:23am
ATT Uverse service.....dig this crap.....
I have had ATT .net/.com internet service for maybe 6-8 months now, works fine and cheaper with sat TV than Comcrap....fine, so the Sat first year sub at 35/month now is 57/month...Dish network.....so I called them about adding internet, they sent me to DSL/ATT.....so comcrap left the line to house connected, we use it for when sat goes out..woopie doo....

so what is the big deal to add Uverse?? some sales hole come around, some kid that at least spoke english and looked normal, so he talkes/LIED to me about the intro rate....he says 70/month for intro rate and 90 after....company says 90/month introrate and 120 after....30 more than I paying now.....

so what is happening is I HAD this appointment set up, but the sales hole got the addy wrong....going to the neighbor's house....so I catch some install dweeb 2 days ago, he cancels out due to addy error.....fine,

just this AM, I been on phone for about a hour trying to straighten out the install, much less the price....

so in response ATT sends to me, on their OWN SERVERS......at 942 am FIVE identical emails...finally ending on 946AM about the install being on the 29th of this month in the afternoon, almost 2 week wait.....

I finally get disgusted and reply to cancel the order because it's obvious no one there knows jack diddly WTF they are doing....

so I go up on the roof, to trim some vines, get down and up walk two hispanic guys....hardly speak english with yellow T shirts on, with a JESUS message on both.....waving a ATT line check order and wanting into my back yard.....they did NOT understand but the green line terminus is in the NEIGHBORS back yard, on other side of the fence.....
the terminus INSIDE my room addition was reworked for internet already by one of their techs 8 months ago.....so I send the guys to the other house behind me....

I tossed all the paperwork in the trash, they can't read my reply about cancelling, hell with them....

this is a classic case of modern mis management by today's college youth, they couldn't run a damn lawnmower let alone a company....

my Uncle who was a WW2 Major behind Patton, and my other relative who was a Navy Commander in WW2 are spinning in their graves now.....they both worked for ATT until they died.....



SO I thinking I not going to BE here on the 29th in the afternoon....:dance::dance::shots:



rant over.....

NEVRL8T
10-14-2011, 11:28am
I never had a problem with my U-Verse install and mine was a bitch. The rates are great, the service is great, I couldn't be happier.

NeedSpeed
10-14-2011, 11:32am
I'm almost a year into mine, I think my rates are about to go up :willy:

mrvette
10-14-2011, 12:12pm
I never had a problem with my U-Verse install and mine was a bitch. The rates are great, the service is great, I couldn't be happier.

I assume DSL and Tv how much?? what level of service, the have U100 U200 etc....I WAS going for U300 service.....

so what do you pay/month???

they lied about 70/month.....90/month for 6 months intro, then they think 125/month after that.....not happening....

I pay dish net 56/month and DSL 35/month makes that 92/month total.....

mrvette
10-14-2011, 12:13pm
I'm almost a year into mine, I think my rates are about to go up :willy:

What have you been paying and what level of service?? please....


:waiting:

NeedSpeed
10-14-2011, 12:19pm
Right now I think I'm around $160-$170.

That's for I think the top cable package (U400?), 12Mb internet, and home phone.

I'll have to double check when I get home.

I just got an additional room hooked up and they get you a one time $50 for the box and a $7/mo charge for each additional room. Additional rooms are all wireless though.

NeedSpeed
10-14-2011, 12:20pm
And I did upgrade after some kid was doing rounds in the subdivision.

snide
10-14-2011, 12:27pm
I'm almost a year into mine, I think my rates are about to go up :willy:

Does that mean Banned Camp is going down again? Oh, wait... :leaving:

snide
10-14-2011, 12:28pm
I pay dish net 56/month and DSL 35/month makes that 92/month total.....

Excellent math skills you have. :thumbs: :thumbs:

:leaving:

nhlgopens
10-14-2011, 12:38pm
Excellent math skills you have. :thumbs: :thumbs:

:leaving:

:lol:

Doug28450
10-14-2011, 12:40pm
Excellent math skills you have. :thumbs: :thumbs:

:leaving:

Have many mrvette posts have you read? You expected better?

NeedSpeed
10-14-2011, 12:47pm
Does that mean Banned Camp is going down again? Oh, wait... :leaving:

Maybe. :leaving:

mrvette
10-17-2011, 2:06pm
Guess what,? ATT set up the install for this morning, sure enough 8 am call to say on the way, then ~9 am for another guy to do the inside shit.....

wound up with outstanding service from two guys who know what is what....

both American, both knowledgeable, in their 40's and they went to work, even strung a new line under the back fence from the green mole in the back neighbor's back yard, on to the back of the room addition, into the house for yet another box, then to a power supply at 100 watts, then to a modem/wireless box, gave me cables, and a wifi connector for my computer, GONE is that fugly ethernet wire I had hung over the house.....

and except for a small problem with signal strength I have sorted through already....the rascle works great.....

now I had been watching Fox news on normal TV, and so now it's in HD....

I fell in love with Megan FOX all over again.....

Linda going to be in love with Shep who just started up now......

then we got that time share box full of DVD magic......and some other unaffordable crap we sure will give up after the intro month or whatever....

but THIS field crew showed in ATT trucks with full colors/logos flying, and the inside guy turns out to have a father with FOUR vettes, so he knows the C4-5's really well, but nothing of the C3 like I have....he knew as much as I did about the engine/tranny/shit I done to my vette, spent some down time going over it.....

this house took a act of God and CoNgress to install due to a lightening strike that wiped out cables like mad in my back yard....13? years ago....

so the guys hung in there and ATT has acquitted themselves just fine....

now to see the BILL!!!! Oh shit....here it comes.....

:dance::dance::kimblair::cert:

NEVRL8T
10-17-2011, 9:05pm
Now see, THAT'S the service I got with my install. People wer nice as shit and went the extra mile on my install too.